Job Description
Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: Victoria Police
Salary: $56,271 - $72,262
Occupation: Customer Service/Call Centre
Reference: VG/E20018101
About the role:
The Warehouse & Distribution Unit primarily provides members state-wide with uniform, equipment and stationery requirements. As the successful applicant you will have experience working within a warehouse environment, have great customer service skills, enjoy working within a small team and be dedicated to workplace efficiency and continuous improvement processes.
The Warehouse Operations Officer performs warehouse and logistics activities along with supporting the customer service desk on all members' enquiries.
The suitable applicant will need to be highly motivated, display workplace resilience and have strong interpersonal skills. The role also requires a customer centric, collaborative, and innovative approach to working with a diverse range of internal and external stakeholders.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
Your duties will include:
- Provide customer service to customers of the Division across multiple warehouses.
- Undertake manual handling of stock and property in accordance with OH&S principals, Victoria Police policies and legislative requirements.
- Manually selecting and packaging customer orders, arranging for distribution and disposal of items as directed.
- Goods inwards / delivery receivable and receipting activities for stock.
- Assist in conducting workplace audits, reconciliations, and compliance relevant to the operation of the warehouses.
- Undertake a range of administrative tasks as required including (but not limited to) the recording of accountable items, updating of corporate databases, and the processing of customer administrative requirements.
- Prepare purchase orders and purchase requisitions as required.
- Undertake data entry and maintain computerised records with respect to warehousing operations.
- Undertaking warehouse logistics duties as required.
As the successful applicant, you will have:
- Demonstrated experience with safe manual handling practices and high level of understanding of Health and Safety principles for a warehouse environment.
- Demonstrated experience using computers, related logistics technology or basic software programs to undertake audits, receipting and data entry activities.
- High level of communication skills (written and oral) and interpersonal skills, with an ability to liaise with all Victoria Police employees and external stakeholders or suppliers in a professional and courteous manner.
- A commitment to the Operational Infrastructure Department Strategy Goals of Customer Centric, Collaboration and Innovation.
Requirements and relevant information:
- One (1) x full-time, ongoing position available.
- This position is located at Logistics & Equipment Division, Collingwood.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
- In accordance with organisational policy, all Victoria Police employees are required to be fully vaccinated (including a booster vaccination) against COVID-19 or hold a valid medical exception. As such your employment with Victoria Police is subject to providing evidence of your vaccination status.
Your application must include:
- Resume
- Completed application form – the word document (2. VPS Application Form) for you to complete and attach to your submission, is attached to the job advertisement.
Applications close midnight, 29 May 2023.
Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.
Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE).
For further information, please contact: Anthony Norman on (03) 9418 3123 or anthony.norman@police.vic.gov.au.
If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 6004.
About Us:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.
Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.
Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
