Huom.: Yrityskielemme on englanti, mutta tähän rooliin vaaditaan sujuva suomen kielen taito.
Ready to share our ❤️ for HR, influence our People operations, and be the right hand to our CEO?
Nice to meet you! We’re Kia, Laura, Marina, and Inka from the People team.
As our current Executive Assistant is taking on new challenges within the company, there are (big) shoes to fill.
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It also means we need your help and can’t wait to welcome the HR & Management Coordinator to our team.
It’d be a win-win if you reside in the Helsinki metropolitan area as our People team and CEO work onsite at least 3 days a week.
What’s in it for you
- Role with an immediate impact on both People team’s and CEO’s day-to-day operations.
- A fixed monthly salary of 3000 – 3300€.
- Opportunity to develop your professional skills and grow your career in an action-packed and supportive environment.
- Flexible office hours and a hybrid work model (a combo of our Kallio office and comfort of your own home). We also offer benefits such as extended healthcare, lunch & culture vouchers, etc.
- Publicly listed SaaS company with an international community of forward-thinking colleagues. Fact: LeadDesk currently employs 25 nationalities in 8 countries.
What you can expect as an HR & Management Coordinator at LeadDesk
1. You’d spend 80% of your time around the following HR tasks:
- Support managers and employees internationally with operational daily queries related to people and employment matters, HR systems, processes, and practices.
- Prepare employment agreements and other documents.
- Enter and maintain employee records and ensure data accuracy in our HR system.
- Assist on payroll matters and calculate commissions timely and accurately.
- Produce and deliver regular and ad hoc HR reports (e.g., help building HR KPIs in the HR system).
- Handle internal HR communication on topical matters.
- Coordinate company events together with the HR Team.
2. For the remaining 20%, you’d be assisting our CEO in the following matters:
- Manage different administrative tasks such as preparing and updating documents.
- Administer the CEO’s calendar and oversee his travel arrangements.
- Support with possible ad hoc tasks.
What success looks like in this role (aka our modest wish list)
- You know the company and the ways of working.
- You have clarity on the HR cycle at LeadDesk.
- You have taken ownership of the commissions.
- You know how to navigate the HR system well.
- You have made the People team’s work easier.
- You have established positive relationships with employees and independently helped them with their inquiries.
This is where the match happens
Must-haves
- Basic understanding of the employee lifecycle and the related administrative HR tasks.
- Willingness to learn about the payroll, benefits administration and commissions.
- Interest and ability to work with Excel and numbers. (Being an Excel expert is not required!)
- Fluency both in Finnish and English (Finnish is needed for communicating with a few local stakeholders, while English is our internal language).
- Degree in human resources management and/or management assistance (or relevant education / work experience in the field).
Nice-to-haves
- Basic knowledge of employment lifecycle management.
- Precise and thorough way of working with the ability to manage competing priorities.
- Drive to learn and improve in your job.
Practicalities
- Your location: Finland, ideally Helsinki metropolitan area.
- Start date: The sooner the better. We’re also being realistic, so August/September would be ideal.
- Working hours: Full-time
- Employment period: Permanent
- Work permit: A valid Finnish work permit is required. (Unfortunately, we don’t yet provide help with the Migri processes).
What’s next
Apply sooner than later because we can’t wait to meet you! The last day to apply is Sunday, 2nd of July.
No cover letter is no dealbreaker to us. However, it'd be great if you do share a bit of your story and motivation with us in your application.
For more information, please reach out to one of us from the Talent team by email: laura.honkanen (at) leaddesk.com or marina.ponomareva (at) leaddesk.com. LinkedIn works, too!
LeadDesk briefly
Since 2010, our company’s mission has been to help customers run their businesses more efficiently, one call center at a time. We believe in intelligent software that creates happy customer support and sales agents, which leads to happy customers.
Our culture empowers each of us to be a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1. #LikeALeader
