Web Chat Support Specialist / CSR [Canada]


 

Clearit customs Brokers is currently looking for a Web Chat Support Specialist to join our dynamic team. The ideal candidate will have prior customer service experience and understand the importance of customer care & satisfaction.

Key Responsibilities:

  • Answer all customer queries through our Online platform/phone lines and allocate accordingly to Customs Team
  • Prepare, analyze and finalize quotes to customers
  • managing receivables
  • manage incoming referral requests

What we are looking for:

  • Highly organized individual with strong attention to detail
  • Ability to prioritize work and time management skills
  • Computer savvy
  • Ability to handle large volume of workload
  • Ability to work independently and within a team environment
  • Effective communication skills - Bilingual (Strong Command of English)

What we offer:

  • A starting salary of $16.00 - $18.50 / hour
  • 2-day work from home, 3-days in office weekly
  • A permanent position
  • A dynamic and exciting environment
  • Strong team atmosphere

Please send us your CV and a description of yourself. Only qualified candidates will be contacted.

This is a full-time permanent position from Monday through Friday. Clearit customs Brokers is ideally located and readily accessible by public transportation

Job Types: Full-time, Permanent

Salary: $16.00-$18.50 per hour

Benefits:

  • Casual dress
  • On-site parking
  • Paid time off
  • Stock options

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (required)

Work Location: Hybrid remote in Mont-royal, QC


 

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