About Augmenta:
At Augmenta, we’re on the mission of changing Agriculture as we know it, by providing automation and autonomy for the masses.
Augmenta’s products are currently adopted at a never-seen-before pace in more than 25 countries worldwide. Our technology is using edge computing, multispectral computer vision, and AI to perceive the farming environment (e.g., plant health, biomass, objects/patterns, weeds, etc.) and automate tasks in real-time, such as fertilizer, herbicide, and fungicide applications (among others). Our beyond-state-of-the-art hardware and software technology "learns" the more it's used by the farmer. A typical US row crop farmer can increase their yield by up to 15% while reducing the number of farm inputs by up to 70%.
We are a diverse, agile, and passionate team of top performers in different locations in Europe and the US. We care about each other, and our Culture & Values are immensely important to us. Trust is at the very heart of how we work; we have no fine print.
About our Values:
- No fine print
- Ownership
- Open & courageous communication
- Servant leadership
- Farmer First
- Think big
About the Job:
Augmenta is looking for a Sales Operations Specialist to join our talented team; this need is coverage for a maternity leave and a determined duration contract will be offered. At the end of that contract, we will discuss about extending the collaboration based on performance and the operational needs at the time.
As a Sales Operations Specialist, examples of work you might undertake are:
- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform sales teams of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Ensure adherence to laws and policies
- Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep a record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure the sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
- Issue Invoices/proformas/offers etc
Requirements
About you:
First and foremost, we need everyone willing to join us to be a team player, good communicator, humble, and aligned with our culture and values. Now about the job-specific specs:
Requirements:
- Proven work experience as a Sales support specialist or Sales support associate or Sales Operations Specialist
- Hands-on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- Strong organization skills with a problem-solving attitude
- Excellent written and verbal communication skills
- Attention to detail
- Professional English Proficiency
Nice to have:
- Bachelor’s degree in Marketing or an associates degree in a relevant field is a plus
- Spanish, French, German, or other language-speaking abilities.
Benefits
About what we can offer:
- A competitive base salary with fast, results-driven raises.
- Bonus scheme.
- Transportation allowance.
- Private health insurance.
- Flexible working schedule.
- Flexibility around remote work.
- Continuous Training & Development on a personal and team level.
- The open, dynamic, and cool environment in which trust is a guiding principle.
- A fun, diverse, and global team of top performers who will help you grow.
- Opportunities to travel all around the world and help us change Agriculture.
- Plenty of drinks, snacks, and Friday's happy hour in the office.
- New, open-space offices and a cool garden are used both for work and fun.
- Friendly pet-in-office policy.
